2023 Jeep Grand Cherokee Recall: Back Over Prevention (NHTSA 24V289000)

NHTSA (the National Highway Traffic Safety Administration) issued a recall affecting 2023 Jeep Grand Cherokee vehicles manufactured by Chrysler (FCA US, LLC). Below is the official summary, the risk involved, and the fix available at no cost.

Table of contents
  1. What does the official notice say?
  2. Risk if left unaddressed
  3. Manufacturer's fix (remedy)
  4. Additional notes
  5. How to check if your vehicle is affected
  6. Frequently asked questions

What does the official notice say?

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk if left unaddressed

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

Manufacturer's fix (remedy)

Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

How to check if your vehicle is affected

Enter your Vehicle Identification Number (VIN) in the official NHTSA lookup tool at nhtsa.gov/recalls to confirm whether your specific vehicle is included in this campaign (number 24V289000).

Frequently asked questions

What is NHTSA recall 24V289000?

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What happens if this recall isn't fixed?

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

Is the repair free, and how do I check my VIN?

Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B. Enter your Vehicle Identification Number (VIN) at nhtsa.gov/recalls to confirm whether your specific vehicle is included in campaign 24V289000.

Source: public NHTSA data, campaign 24V289000, reported on 25/04/2024. This content is for informational purposes only, does not constitute legal advice, and was compiled from official data with editorial review prior to publication.

Recall Radar

Recall Radar is the editorial team behind RecallRadar, tracking official NHTSA vehicle recalls and translating them into clear, practical guidance — what's affected, what's the risk, and how to get the free fix. Every post is compiled from public NHTSA data and reviewed before publishing.

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