2023 Ford Escape Recall: Forward Collision Avoidance (NHTSA 24V440000)

NHTSA (the National Highway Traffic Safety Administration) issued a recall affecting 2023 Ford Escape vehicles manufactured by Ford Motor Company. Below is the official summary, the risk involved, and the fix available at no cost.

Table of contents
  1. What does the official notice say?
  2. Risk if left unaddressed
  3. Manufacturer's fix (remedy)
  4. Additional notes
  5. How to check if your vehicle is affected
  6. Frequently asked questions

What does the official notice say?

Ford Motor Company (Ford) is recalling certain 2023-2024 Escape two-wheel drive vehicles equipped with adaptive cruise control. The cruise control radar module was misaligned during production.

Risk if left unaddressed

Misalignment of the radar module can result in the Adaptive Cruise Control (ACC) misclassifying an overhead object as an object in the vehicle's path, causing the vehicle to unexpectedly slow and/or stop. Other safety systems that depend on the radar model (Pre-Collision Assist, Forward Collision Warning, and Auto Emergency Braking) could have diminished or lost function. These conditions increase the risk of a crash.

Manufacturer's fix (remedy)

Dealers will adjust the angle of the radar module, free of charge. Owner notification letters were mailed July 3, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S39.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

How to check if your vehicle is affected

Enter your Vehicle Identification Number (VIN) in the official NHTSA lookup tool at nhtsa.gov/recalls to confirm whether your specific vehicle is included in this campaign (number 24V440000).

Frequently asked questions

What is NHTSA recall 24V440000?

Ford Motor Company (Ford) is recalling certain 2023-2024 Escape two-wheel drive vehicles equipped with adaptive cruise control. The cruise control radar module was misaligned during production.

What happens if this recall isn't fixed?

Misalignment of the radar module can result in the Adaptive Cruise Control (ACC) misclassifying an overhead object as an object in the vehicle's path, causing the vehicle to unexpectedly slow and/or stop. Other safety systems that depend on the radar model (Pre-Collision Assist, Forward Collision Warning, and Auto Emergency Braking) could have diminished or lost function. These conditions increase the risk of a crash.

Is the repair free, and how do I check my VIN?

Dealers will adjust the angle of the radar module, free of charge. Owner notification letters were mailed July 3, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S39. Enter your Vehicle Identification Number (VIN) at nhtsa.gov/recalls to confirm whether your specific vehicle is included in campaign 24V440000.

Source: public NHTSA data, campaign 24V440000, reported on 14/06/2024. This content is for informational purposes only, does not constitute legal advice, and was compiled from official data with editorial review prior to publication.

Recall Radar

Recall Radar is the editorial team behind RecallRadar, tracking official NHTSA vehicle recalls and translating them into clear, practical guidance — what's affected, what's the risk, and how to get the free fix. Every post is compiled from public NHTSA data and reviewed before publishing.

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