2021 Ford Explorer Recall: Back Over Prevention (NHTSA 23V022000)

NHTSA (the National Highway Traffic Safety Administration) issued a recall affecting 2021 Ford Explorer vehicles manufactured by Ford Motor Company. Below is the official summary, the risk involved, and the fix available at no cost.

Table of contents
  1. What does the official notice say?
  2. Risk if left unaddressed
  3. Manufacturer's fix (remedy)
  4. Additional notes
  5. How to check if your vehicle is affected
  6. Frequently asked questions

What does the official notice say?

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

Risk if left unaddressed

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

Manufacturer's fix (remedy)

Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

How to check if your vehicle is affected

Enter your Vehicle Identification Number (VIN) in the official NHTSA lookup tool at nhtsa.gov/recalls to confirm whether your specific vehicle is included in this campaign (number 23V022000).

Frequently asked questions

What is NHTSA recall 23V022000?

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

What happens if this recall isn't fixed?

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

Is the repair free, and how do I check my VIN?

Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed. Enter your Vehicle Identification Number (VIN) at nhtsa.gov/recalls to confirm whether your specific vehicle is included in campaign 23V022000.

Source: public NHTSA data, campaign 23V022000, reported on 23/01/2023. This content is for informational purposes only, does not constitute legal advice, and was compiled from official data with editorial review prior to publication.

Recall Radar

Recall Radar is the editorial team behind RecallRadar, tracking official NHTSA vehicle recalls and translating them into clear, practical guidance — what's affected, what's the risk, and how to get the free fix. Every post is compiled from public NHTSA data and reviewed before publishing.

2021 Ford Explorer Recall: Back Over Prevention (NHTSA 23V022000)

NHTSA (the National Highway Traffic Safety Administration) issued a recall affecting 2021 Ford Explorer vehicles manufactured by Ford Motor Company. Below is the official summary, the risk involved, and the fix available at no cost.

Table of contents
  1. What does the official notice say?
  2. Risk if left unaddressed
  3. Manufacturer's fix (remedy)
  4. Additional notes
  5. How to check if your vehicle is affected
  6. Frequently asked questions

What does the official notice say?

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

Risk if left unaddressed

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

Manufacturer's fix (remedy)

Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

How to check if your vehicle is affected

Enter your Vehicle Identification Number (VIN) in the official NHTSA lookup tool at nhtsa.gov/recalls to confirm whether your specific vehicle is included in this campaign (number 23V022000).

Frequently asked questions

What is NHTSA recall 23V022000?

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

What happens if this recall isn't fixed?

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

Is the repair free, and how do I check my VIN?

Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed. Enter your Vehicle Identification Number (VIN) at nhtsa.gov/recalls to confirm whether your specific vehicle is included in campaign 23V022000.

Source: public NHTSA data, campaign 23V022000, reported on 23/01/2023. This content is for informational purposes only, does not constitute legal advice, and was compiled from official data with editorial review prior to publication.

Recall Radar

Recall Radar is the editorial team behind RecallRadar, tracking official NHTSA vehicle recalls and translating them into clear, practical guidance — what's affected, what's the risk, and how to get the free fix. Every post is compiled from public NHTSA data and reviewed before publishing.

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