2020 Ford Explorer Recall: Back Over Prevention (NHTSA 21V735000)

NHTSA (the National Highway Traffic Safety Administration) issued a recall affecting 2020 Ford Explorer vehicles manufactured by Ford Motor Company. Below is the official summary, the risk involved, and the fix available at no cost.

Table of contents
  1. What does the official notice say?
  2. Risk if left unaddressed
  3. Manufacturer's fix (remedy)
  4. Additional notes
  5. How to check if your vehicle is affected
  6. Frequently asked questions

What does the official notice say?

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.

Risk if left unaddressed

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Manufacturer's fix (remedy)

Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

How to check if your vehicle is affected

Enter your Vehicle Identification Number (VIN) in the official NHTSA lookup tool at nhtsa.gov/recalls to confirm whether your specific vehicle is included in this campaign (number 21V735000).

Frequently asked questions

What is NHTSA recall 21V735000?

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.

What happens if this recall isn't fixed?

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Is the repair free, and how do I check my VIN?

Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44. Enter your Vehicle Identification Number (VIN) at nhtsa.gov/recalls to confirm whether your specific vehicle is included in campaign 21V735000.

Source: public NHTSA data, campaign 21V735000, reported on 22/09/2021. This content is for informational purposes only, does not constitute legal advice, and is compiled and formatted automatically from official NHTSA data. Always confirm your vehicle's status directly at nhtsa.gov.

Go up