2019 KIA Sorento Recall: Back Over Prevention (NHTSA 23V639000)

NHTSA (the National Highway Traffic Safety Administration) issued a recall affecting 2019 KIA Sorento vehicles manufactured by Kia America, Inc.. Below is the official summary, the risk involved, and the fix available at no cost.

Table of contents
  1. What does the official notice say?
  2. Risk if left unaddressed
  3. Manufacturer's fix (remedy)
  4. Additional notes
  5. How to check if your vehicle is affected
  6. Frequently asked questions

What does the official notice say?

Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk if left unaddressed

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

Manufacturer's fix (remedy)

Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

How to check if your vehicle is affected

Enter your Vehicle Identification Number (VIN) in the official NHTSA lookup tool at nhtsa.gov/recalls to confirm whether your specific vehicle is included in this campaign (number 23V639000).

Frequently asked questions

What is NHTSA recall 23V639000?

Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What happens if this recall isn't fixed?

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

Is the repair free, and how do I check my VIN?

Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282. Enter your Vehicle Identification Number (VIN) at nhtsa.gov/recalls to confirm whether your specific vehicle is included in campaign 23V639000.

Source: public NHTSA data, campaign 23V639000, reported on 15/09/2023. This content is for informational purposes only, does not constitute legal advice, and was compiled from official data with editorial review prior to publication.

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