2017 Ford Explorer Recall: Structure (NHTSA 21V316000)

NHTSA (the National Highway Traffic Safety Administration) issued a recall affecting 2017 Ford Explorer vehicles manufactured by Ford Motor Company. Below is the official summary, the risk involved, and the fix available at no cost.

Table of contents
  1. What does the official notice say?
  2. Risk if left unaddressed
  3. Manufacturer's fix (remedy)
  4. Additional notes
  5. How to check if your vehicle is affected
  6. Frequently asked questions

What does the official notice say?

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Risk if left unaddressed

A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Manufacturer's fix (remedy)

Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

How to check if your vehicle is affected

Enter your Vehicle Identification Number (VIN) in the official NHTSA lookup tool at nhtsa.gov/recalls to confirm whether your specific vehicle is included in this campaign (number 21V316000).

Frequently asked questions

What is NHTSA recall 21V316000?

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

What happens if this recall isn't fixed?

A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Is the repair free, and how do I check my VIN?

Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22. Enter your Vehicle Identification Number (VIN) at nhtsa.gov/recalls to confirm whether your specific vehicle is included in campaign 21V316000.

Source: public NHTSA data, campaign 21V316000, reported on 05/05/2021. This content is for informational purposes only, does not constitute legal advice, and was compiled from official data with editorial review prior to publication.

Recall Radar

Recall Radar is the editorial team behind RecallRadar, tracking official NHTSA vehicle recalls and translating them into clear, practical guidance — what's affected, what's the risk, and how to get the free fix. Every post is compiled from public NHTSA data and reviewed before publishing.

Go up